Return Policy

At Deshiyana, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, you may request a return within 3 days of receiving your order.

To be eligible for a return:

• The product must be unused and in its original condition.
• The product must be returned with its original packaging.
• Proof of purchase or order information must be provided.
• Return requests must be submitted within 3 days of delivery.

Products that have been used, damaged by the customer, or returned without original packaging may not be eligible for return.

Refund Policy

Once we receive and inspect the returned item, we will notify you regarding the approval status of your refund.

If approved:

• The refund will be processed within 7–10 business days.
• Refunds will be issued through the original payment method or another agreed method.
• Shipping charges are non-refundable unless the return is due to our error.

Exchange Policy

We offer product exchanges for:

• Damaged products
• Defective products
• Incorrect items delivered

Exchange requests must be made within 3 days of receiving the product.

Non-Returnable Items

The following items are generally not eligible for return:

• Customized or personalized products
• Clearance or special offer items
• Products damaged due to customer misuse

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us.